Privacy & SMS Policy

Effective Date: June 13, 2025

Jabco’s Custom Lawn Care (“we”, “us”, or “our”) values your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, and protect your data, and specifically addresses how we manage communications through SMS (text messaging).

Information We Collect

We may collect the following types of personal information:
– Name
– Email address
– Phone number (including mobile)
– Mailing address
– Service requests and preferences
– Payment and billing information (if applicable)
– Communication history (including text messages)

How We Use Your Information

We use your personal information to:
– Provide and manage lawn care, landscaping, and snow removal services
– Schedule and confirm appointments
– Respond to inquiries and provide customer support
– Send service updates and promotional communications
– Improve our services and customer experience
– Comply with legal and regulatory obligations

SMS Communications

Consent and Frequency

By providing your mobile number through our website, estimate forms, or service agreements, and by checking the opt-in box, you consent to receive SMS messages from Jabco’s Custom Lawn Care. These messages may include:
– Appointment reminders
– Service updates
– Seasonal tips
– Promotional offers

Message frequency may vary but will not exceed 6 messages per month unless otherwise stated.

Message & Data Rates

Standard message and data rates may apply from your mobile carrier.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any text you receive from us. After opting out, you will receive a final message confirming your decision, and no further messages will be sent unless you re-subscribe.

Help Instructions

For help or support, reply HELP to any message, call us at 814-380-3473, or email us at mgmt@www.jabcocustomlawn.com.

Data Sharing and Security

No personal information, mobile number or messaging consent information will be shared with third parties or affiliates for marketing or promotional purposes. We do not sell or rent your personal information to third parties. We may share your data with trusted vendors or service providers who help us operate our business (e.g., scheduling platforms, invoicing software), but only to the extent necessary.

We take reasonable precautions to protect your personal information using secure methods of storage and transmission.

Retention of SMS and Communication Records

We may retain communication records, including SMS history, for up to 2 years for quality control, legal, or business reasons. You may request deletion of this information at any time by contacting us.

Your Rights

You may request to:
– Access the personal data we hold about you
– Update or correct your information
– Delete your personal data (where legally permissible)

To exercise these rights, contact us at mgmt@www.jabcocustomlawn.com.

Policy Updates

We may update this policy from time to time. The latest version will always be available at:
https://www.jabcocustomlawn.com/privacy-policy/

Contact Information

Jabco’s Custom Lawn Care
Email: mgmt@www.jabcocustomlawn.com
Phone: 814-380-3473
Website: https://www.jabcocustomlawn.com

Last updated: June 2025